Council budget for 2025/26 agreed

Councillors have approved Liverpool City Council’s budget for the next year. It will see an additional £15.3 million invested in the delivery of frontline services for residents. The budget includes an extra £1.5 million for neighbourhood services to help tackle issues such as flytipping, street cleansing and blight. The aim is to build on improvements … Read more

Council to Launch a New Support Service to Help Keep Families Together

Liverpool City Council and its partner agencies are set to introduce a transformative way of working to help families recovering from drug and alcohol addiction and who are receiving specialist care.   The Family Drug and Alcohol Court (FDAC) offers an alternative to the family court process by providing parents with specialised support to address the … Read more

Liverpool City Council to use AI and automation to transform the way it deals with customer enquiries

Liverpool City Council has announced the implementation of a new system which will vastly improve the way in which it handles enquiries from residents. It will see the introduction of a new case management platform, seamlessly integrating front-office customer experiences with back-office systems, as well as delivering enhanced self-service capabilities, using AI and automation to … Read more

Queens Drive flooding report published

Queens Drive barriers now installed after flooding

Liverpool City Council has published a Section 19 investigation report into flooding events on Queens Drive in 2023. It follows an incident on 26 August 2023, in which Elaine and Philip Marco tragically died when their car became trapped in water. Under Section 19 of the Flood and Water Management Act 2010, the Council has … Read more