BLOG: United by Music, Powered by Song

The 100 Voices choir performing on the Eurovision Village stage in May 2023

In December, a group of remarkable young people came together to do something really very special. They came from across our city region, 100 talented children from 24 different schools, speaking different languages and representing everything that is so unique, so special about our city. Jonathan Dickson, Head of Resonate – the music education hub … Read more

BLOG – United by Music: cultural mega-events and global relations

Yellow Submarine parade as part of EuroFestival

What role do mega-events like Eurovision and EuroFestival play in promoting cultural exchange and shared values? Christine Wilson, British Council’s Director of Research and Insight, writes about the impact of cultural mega-events on global cultural relations and soft power. On Thursday 26 October 2023, Liverpool gears up for ‘Liverpool Calling: and the results are in’ … Read more

BLOG | ‘Making a difference to people’s health and wellbeing’ – spotlighting the work of Public Health

This week the Royal Society for Public Health is promoting the wider public health workforce which is ‘any individual who is not a specialist or practitioner in public health but has the opportunity or ability to positively impact health and wellbeing through their work’. Between 15-20 million people in over 170 occupations are estimated to … Read more

BLOG: Transformation and quick wins: making an impact in Customer Service

Cllr Ruth Bennett, Cabinet Member for Finances, Resources and Transformation, explains how we’re meeting the challenge of providing better customers services whilst reducing call volumes The Customer Service Team’s core ambition is to making sure that we provide a convenient online service for those that can do things for themselves, so that we can concentrate … Read more

BLOG: Reducing Contact Centre calls to improve our services

A customer using a telephone

Cllr Ruth Bennett, Deputy Leader and Cabinet Member for Finance, Resources and Transformation, explains now improving customer service is a vital part of our transformation journey. Liverpool City Council’s Contact Centre takes a huge volume of calls every year. In 2023-24 alone, based on trends from previous years, we are expecting to take nearly 850,000 … Read more

BLOG: A Creative Union for Liverpool City Region

Young girl taking a picture of a huge castle made of cardboard

This August will see ‘Imagine Bamboo is Everywhere’ take place as part of Liverpool City Region’s Cultural Events Programme. With the award-winning team, Culture Liverpool, lead producing the FREE, bamboozling experience, Director Claire McColgan CBE, reflects on the importance of bringing culture to the doorsteps of everyone across the City Region.   We know all … Read more