Christmas opening times for council services

Council building opening times All council buildings are open as usual until Friday 23 December. All council administrative buildings – including Cunard Building – will be closed on: Normal reception opening hours are 8.30am-5pm apart from the Cunard, which is open from 8am to 6pm. Cunard reception opening times Cunard reception will be open on … Read more

Libraries to offer a warm welcome this winter

Central Library

Liverpool City Council is offering a warm welcome in their libraries this winter, with free access to books, wi-fi and public computers – with additional activities planned throughout the winter period. The council will continue to explore how council buildings could be used (if needed) – but will continue to focus on making sure people … Read more

Blog: Feeling overwhelmed by the cost-of-living crisis? Mental health support is available locally

Person being supported by a professional

Advanced Public Health Practitioner, Jayne Cook is working to understand how the cost-of-living crisis is affecting the mental health and wellbeing of our communities and explains what support is available for those who are struggling.

You Said… We Did… Lifestyles

You Said... We Did... Lifestyles written on a blue background

A key part of Liverpool City Council’s improvement journey is reaching out and listening to our residents; as part of that initiative we have had some great feedback which has led to some changes which will hopefully raise fitness levels, without putting an extra squeeze on finances. Residents told us they can’t afford gym membership … Read more

Blog: Help with cost of living rises

Picture of money

Cabinet member for Social Care and Public Health, Councillor Frazer Lake, outlines the council’s role in helping vulnerable people, as the cost of living rises at the fastest rate in 30 years. “Across Liverpool, families are deeply concerned about rising bills. Many are just about keeping their heads above water and are really worried about … Read more

Outcome of ‘Our City, Your Say’ conversations made live

Liverpool Council's Our City, Our Future, Your Say consultation results

Cleaner and safer streets’ and ‘better transport’ are just some of the things that residents told us they want to see in Liverpool. Over 900 people recently took the time to complete the council’s Our City, Your Say’ survey, in which we asked what people love about the city and what they think needs improving. … Read more

A proactive shift in answering residents’ queries

Social media on phone

Contact Centre staff take to social media to answer customer questions, following feedback on phone waiting times. Whilst it has been great to see the opening up of our services and life return back to some sort of normality, with it comes a steep increase in demand for some council services, in particular in our … Read more

Our City. Our Future. Your Say.

Liverpool City Council is opening discussions with residents, businesses and organisations about the city’s future. The council wants to hear their views on what they love about Liverpool and how we can come together to make it a fairer city for everyone. There will be opportunities for residents to get involved by filling out postcards … Read more